For businesses listed in the guide
Business support
The Melhor Guia Portugal team's channel for owners and profile managers. 100% human support — no bots. If you're looking for a restaurant, garage or clinic, use search, not this chat.
How we can help
Claim or create your listing
Your business listing may already be in the guide. We'll point you to the right path to claim it, send documents or create a new listing.
Fix listing details
Phone, WhatsApp, opening hours, address, photos and description. If something is wrong or won't save in the dashboard, talk to us.
Plan, billing and WhatsApp on the profile
Questions about the free listing, Premium or what appears on the public page — the team replies personally, no bots.
Error, duplicate or suspended profile
Two listings for the same place, a rejected claim or a profile missing from search. Open the chat and send the business name and municipality.
Not in the dashboard yet?
Most questions are solved by claiming the listing or completing the registration. The chat is for when that gets stuck.
Frequently asked questions
Is this chat for customers looking for a restaurant?
No. This chat is only for business owners, professionals or whoever manages the profile. If you're looking for a place, use the search and the business's phone or WhatsApp.
Do I need to be logged in?
No. You can write with your name and email. If you already have a business account, logging in helps us find your listing faster.
How long does a reply take?
A person from the team reads the message. There is no automatic reply. During business hours it's usually the same day; otherwise the next working day.
Can I send an email instead?
Yes. Use the guide's contact email. The chat is the fastest way to keep the conversation in one place.